Question 1

What ingredients are in RCVR Electrolytes?

Accepted Answer

Our formula contains Magnesium Malate, Sodium, L-Glutamine, Zinc, and Vitamin B6 — all carefully selected for optimal hydration and recovery. Zero cane sugar, zero artificial colours, zero junk.

Question 2

Is RCVR vegan friendly?

Accepted Answer

Yes! RCVR is 100% vegan friendly. Our formula contains no animal-derived ingredients whatsoever.

Question 3

How do I use RCVR sachets?

Accepted Answer

Simply mix one sachet with 300–500ml of cold water, shake or stir, and enjoy. Perfect before, during, or after exercise, or any time you need clean hydration.

Question 4

What does zero cane sugar mean?

Accepted Answer

We use zero cane sugar in our formula. Instead, we use natural sweeteners to deliver great taste without the sugar crash or empty calories found in traditional sports drinks.

Question 5

What box sizes are available?

Accepted Answer

We offer multiple box sizes — from 10 sachets right up to 50 sachets. Larger boxes offer better value per sachet. See the product page for live pricing.

Question 6

What flavours do you offer?

Accepted Answer

We have five delicious flavours: Apple, Lemon & Lime, Orange, Passionfruit, and Raspberry.

Question 7

How long does delivery take?

Accepted Answer

Standard delivery takes 3–5 business days within South Africa. Orders placed before 12pm are dispatched the same day.

Question 8

Do you offer free shipping?

Accepted Answer

Yes! We offer free delivery on all orders shipped within South Africa — no minimum spend required.

Question 9

Do you ship internationally?

Accepted Answer

Currently we only ship within South Africa. We're working on expanding to other regions — stay tuned!

Question 10

How do I track my order?

Accepted Answer

Once your order is dispatched, you'll receive a tracking number via email. You can also check your order status in your account dashboard.

Question 11

Can I change or cancel my order?

Accepted Answer

You can modify or cancel your order within 1 hour of placing it by contacting us. After that, orders enter our fulfilment process and cannot be changed.

Question 12

What payment methods do you accept?

Accepted Answer

We accept credit/debit cards, EFT, and Ozow instant payments — all processed securely through PayFast.

Question 13

What is your refund policy?

Accepted Answer

If you're not satisfied with your purchase, contact us within 14 days for a full refund on unopened products. We want you to love RCVR!

Question 14

Is RCVR made in South Africa?

Accepted Answer

Yes! RCVR is proudly made in South Africa, supporting local manufacturing and ensuring the highest quality standards.

Question 15

Can I become an RCVR ambassador or reseller?

Accepted Answer

Absolutely! Visit our 'Work With Us' page to learn about partnership opportunities including ambassador programmes and wholesale pricing.

Question 16

Is RCVR suitable for everyday use?

Accepted Answer

Yes! While great for athletes, RCVR is designed for anyone who wants clean hydration. The blend of Magnesium, L-Glutamine, Zinc, and Vitamin B6 supports daily wellness, not just sport performance.

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