Privacy Policy

Information We Collect

When you visit our site or make a purchase, we collect certain information including:

• • Personal details (name, email address, phone number)
• • Shipping and billing addresses
• • Payment information (processed securely via PayFast/Ozow — we never store card details)
• • Browsing data and cookies for site functionality and analytics

How We Use Your Information

• • To process and fulfil your orders
• • To communicate order updates and shipping notifications
• • To send marketing communications (only with your consent)
• • To improve our website and customer experience
• • To comply with legal obligations

Data Protection

We take the security of your personal information seriously. All data is transmitted over secure, encrypted connections (SSL/TLS). Payment processing is handled by trusted third-party providers (PayFast and Ozow) who comply with PCI-DSS standards.

Cookies

We use cookies to enhance your browsing experience, remember your preferences, and analyse site traffic. You can disable cookies in your browser settings, but this may affect site functionality.

Third-Party Sharing

We do not sell your personal information. We only share data with trusted service providers necessary to operate our business (e.g., shipping couriers, payment processors). These parties are contractually bound to protect your information.

Your Rights (POPIA)

Under the Protection of Personal Information Act (POPIA), you have the right to:

• • Access the personal information we hold about you
• • Request correction of inaccurate information
• • Request deletion of your personal information
• • Withdraw consent for marketing communications

To exercise any of these rights, contact us at hello@rcvr.co.za.